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ISO 15489-1:2016

Records Management

ISO 15489-1:2016 — Records Management

ISO 15489-1:2016 is the international benchmark for creating, capturing, and managing records so they remain authentic, reliable, usable, and secure over time. It provides principles and a risk-based framework for designing recordkeeping systems, defining controls (e.g., classification, metadata, retention and disposal), and integrating records into everyday business processes to support governance, compliance, and accountability.

Benefits of ISO 15489-1:2016:

Customer confidence & market access
Certification signals that your business meets global best practices, opening doors to new tenders and contracts.
Operational efficiency
Clear processes reduce rework, errors, and duplication, saving costs.
Competitive edge
Organisations certified are seen as more reliable partners.
Employee engagement
Staff understand their roles and how their work impacts quality outcomes.
Risk reduction
Proactive monitoring and continual improvement reduce the chance of failures.
Regulatory compliance
Supports adherence to local legal and industry requirements.

Implementation with WWISE

Our structured 4-phase approach simplifies ISO 15489 implementation:

Phase 1

Gap Analysis & Information Gathering

Map data flows, roles (controller/processor), bases for processing

Phase 2

Documentation, Risk Assessment & Process Mapping

Developing policies, procedures, and methodologies to align with ISO requirements.

Phase 3

Implementation
& Training

Deliver employee training, workshops, and awareness sessions to embed ethical practices.

Phase 4

Certification
Support

We prepare you for third-party certification, ensuring all requirements are met for a smooth audit.

 

We provide templates, toolkits, e-learning modules, and one-on-one mentorship so your team is confident in both certification and ongoing maintenance.

Why Choose WWISE

WWISE blends information-governance expertise with practical change management—aligning ISO 15489 to your legal context, risk profile, and technology stack. We tailor policies, retention, and metadata to your workflows, integrate with ISO 9001/27001 where helpful, and leave you with audit-ready, sustainable records controls that people actually use.

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